Telos Labs
Services

Create impactful digital products with the right mix of strategy, design and engineering.

A senior team that blends product thinking, craft, and engineering—so you ship what works.

What we do

Three disciplines, one cohesive team

Product Strategy & Management

Drive market success with strategy

The foundation of a winning product begins with the right product thesis. That requires transforming a complex customer pain-point into a unified and engaging product that customers will buy. We help craft the compelling product strategy after extensive discussions with the ideal customer profile (ICP), bringing our understanding of competitive products and technical possibilities. The result is a compelling product roadmap.

Product ownership Management Business research
Product strategy
Product design
Product Design

Unlock your product potential with compelling design

To stand out in today's competitive marketplace, your digital product should be user-friendly and visually stunning. That's what our product design team excels at. By collaborating closely with engineering, no efforts are wasted designing what can't be built effectively.

User testing Design system Usability
Software Development

Build market-ready digital products with expert full-stack development

We've seen many great teams fail to produce a product to bring to market quickly enough. Even very well-funded companies can struggle with creating a high-velocity product development environment. Our teams are experienced in performing in both early stage and scaling technology environments, producing architectures and patterns that will stand the test of time and can be handed over.

Ruby on Rails Machine learning PWA
Software development
What you get

Partnership that ships

Clear product roadmap

Built on real user needs and business outcomes, not feature lists.

Rails-based MVP

Ship in weeks, not months—on a stack that scales with you.

AI where it matters

Features scoped for real-world utility, not demos or hype.

"They did a tremendous job communicating, setting good expectations and updating promptly. I couldn't be more thrilled with their performance."

Dan Pinkous

Dan Pinkous

Founder, Truss

View the case study
FAQ

Frequently asked questions

Services and expertise

We've worked on SaaS, web/mobile apps for AI, cybersecurity, legal tech, fintech, healthcare, e-commerce, and more; we can likely handle your project too! With significant experience in complex industries like healthcare, we're excited to take on any challenge. Translating complex jobs to digital products requires understanding your users' work environment, and we excel at this.
Since the era of LLMs has arrived, almost all our work has included a strong AI component. We've developed features across products using LLM integrations, including Retrieval-Augmented Generation (RAG) and recommendation engines with vector embeddings. We've integrated with OpenAI and Anthropic for LLM functionality. Check out our success stories: AI Cybersecurity Jericho and Contract Management AI Assistant SimpleDocs.

Process and collaboration

Creating a digital product is a collaborative team sport. We ensure all ingredients for success are available in the right amounts, adapting our team to fill gaps in our clients' product development. Sometimes we focus on core full-stack engineering, other times we provide a complete product and design team. We typically hold weekly stakeholder meetings, daily tech standups, design workshops, and roadmapping sessions.
We aspire to be philosophically agile—adapting to changing priorities or business situations in product development. We provide estimates and update plans for drastic changes to aid decision-making and ensure maximal value. We also avoid unnecessary or undisciplined changes. An excellent team only changes objectives and plans when warranted.
We work closely with clients to establish realistic timelines and ensure timely delivery through effective planning and regular progress updates. We start by understanding business aims and external factors, then layer on the scope and technology estimates, considering uncertainty and risk of overruns. We aim for frequent releases with clear progress.
First, we integrate product and design into our development process, unlike many software agencies that focus solely on code. Second, we have deep expertise in Ruby on Rails, which offers efficient, full-stack engineering by minimizing complexity between back-end and front-end. Third, our team is distributed between the US and Mexico, which makes us well-suited for global-context apps and allows us to work cost-effectively without compromising quality.

Post-launch support and security

We treat security as a product requirement from day one: least-privilege access, encrypted data in transit and at rest, dependency and patch hygiene, and secure SDLC practices. We align with SOC 2–style controls where projects require them, sign NDAs, and work with your team on threat modeling, vendor reviews, and incident response expectations.

Didn't find all the answers you're looking for?

Let's talk about your vision.

Not sure if your idea is ready? Run our MVP Diagnostic, powered by AI.